Cookie Policy

This Cookie Policy explains how Onehost.website (“we”, “our”, “us”) uses cookies and similar technologies on our website and hosting platform.

This policy is aligned with Ontario, Canada privacy standards and is applicable to users worldwide.

1. What Are Cookies?

Cookies are small text files stored on your device to improve your browsing experience, remember preferences, and analyze website performance.

2. Types of Cookies We Use

a. Essential Cookies

Required for core functionality such as login, account management, and secure navigation.

b. Performance Cookies

Used to analyze traffic, monitor uptime, and improve website speed.

c. Functional Cookies

Remember user preferences such as language, region, and saved settings.

d. Marketing Cookies

Used to deliver relevant ads and track campaign performance (only with user consent).

3. Why We Use Cookies

• Improve website performance
• Enhance user experience
• Track analytics and usage patterns
• Enable secure login sessions
• Personalize content

4. Third-Party Cookies

We may use trusted partners such as:

• Google Analytics
• Payment processors
• Security and anti-fraud tools

These partners follow strict privacy and compliance standards.

5. Managing Cookies

You may disable cookies in your browser settings. However, some features may not function properly without essential cookies.

6. Contact

For questions: support@onehost.website

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Data Processing Agreement (DPA)

Onehost.website — Global Data Processing Agreement (“DPA”) forms part of the Terms & Conditions between Onehost.website (“Processor”) and the customer (“Controller”).

It outlines how we process, store, and protect personal data in compliance with Canadian privacy laws and internationally recognized standards.

1. Definitions

• Controller: The customer who determines the purpose of data processing.
• Processor: Onehost.website, which processes data on behalf of the Controller.
• Personal Data: Any information relating to an identifiable individual.

2. Scope of Processing

We process personal data solely for:

• Hosting services
• Domain registration
• Billing and account management
• Security and fraud prevention
• Technical support

We do not process data for unrelated purposes.

3. Processor Obligations

We commit to:

• Implementing industry-standard security measures
• Ensuring confidentiality of staff and subcontractors
• Processing data only under documented instructions
• Notifying the Controller of data breaches without undue delay

4. Controller Obligations

The Controller must:

• Ensure lawful collection of personal data
• Provide accurate instructions
• Maintain compliance with applicable laws

5. Sub-Processors

We may engage trusted sub-processors such as:

• Data centers
• Domain registrars
• Payment gateways

All sub-processors follow strict contractual obligations.

6. International Transfers

Data may be stored or processed in multiple jurisdictions. All transfers comply with:

• Canadian privacy standards
• International data protection principles

7. Data Subject Rights

We assist the Controller in responding to:

• Access requests
• Correction requests
• Deletion requests
• Restriction or portability requests

8. Termination

Upon termination:

• Data is securely deleted or returned
• Backups are purged according to retention policies